If you have mulitple business units in your Account Engagement org, you will likely want to copy assets between business units. An email template that needs to go into each [...]

Now that you’re getting comfortable with business units let’s get into some details that often raise questions.   #1 How to manage inbound prospects with forms for multiple business units Imagine [...]

  Account Engagement Business Unit Video Configuring Account Engagement Business Units for the first time is a little scary. Watch this short, ten-minute video to see how it's [...]

Some things are better separate. Here're a few examples: pizza and bananas, French fries and ice cream, and certain Account Engagement prospects. Sometimes Account Engagement prospects need to be segregated. [...]

Content from Richard Felle, Salesforce Senior Marketing Automation Consultant   Account Engagement enhancements roll out every April, August and December - three times more frequent than Apple launching a new [...]